I plan my travel
Our customers recommend it   4.7/5  sur 134 avis
Our customers recommend it4.7/5 on 134 reviews
I'm looking for my Brit Hotel
I plan my travel
  • Our hotel in Angers

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
94 %
From Michael J., the 28/08/2024
Alone - 80-89 years - Date of stay : 25/08/2024

The Hotel was well placed for the things I wanted to do and see, clean and tidy without frills, and the staff helpful. Perhaps I missed the instriuctions, but it would have been very helpful to have had a map of your location given the complexity of the road system in the are, especially getting off at the right exit from the autoroute!

80 %
From Marianne, the 08/07/2024
Family - 40-49 years - Date of stay : 07/07/2024

Very disappointed because of the closed restaurant… I don’t think it’s acceptable that it’s not open during weekends…


Hotelier's responseHotelier's response :

Hello,

Thank you for your review.

Indeed, our restaurant is closed on week-ends. You can find our opening times on our website, in english. If you come when the restaurant is closed, do not hesitate to ask the reception and we will give you some good adresses to eat in the area.

Best regards,
Vincent.

100 %
the 25/06/2024
Family - 60-69 years - Date of stay : 24/06/2024

Big negative not made aware the restaurant was not open fo our visit when we booked. Had to drive around to find food on a Sunday

80 %
From Jed, the 23/06/2024
couple - 60-69 years - Date of stay : 22/06/2024

Perfect location staff very helpful


Hotelier's responseHotelier's response :

Hello,

Thank you for your very nice review, our team is very glad to read you enjoyed your stay !

Best regards,
Vincent.

80 %
the 27/05/2024
Business - 40-49 years - Date of stay : 26/05/2024

I would recommend your hotel easily

100 %
the 15/04/2024
couple - 60-69 years - Date of stay : 12/04/2024

Convenient location for visiting family, but this hotel does not cater for disabled people. We stayed here last year when the hotel reopened after a refurbishment, and pointed out the afore mentioned issues, yet one year later, none of these essential points had been addressed. Can you imagine trying to shower with only one leg with no chair to sit on or wall bars to hold onto?? It seems that this feedback form is not read or acted upon as so many easy fixes have not been carried out. We will not be staying here again although it is ideally located near to family for visiting. I have to say a big thank you to the reception team who were very reactive and did all they could to assist us with the issues like bringing in garden chairs for the shower and to use as a bed side table, and making the bed etc when the cleaner missed out our room.

60 %
Secure
Payment

Credit cards accepted in all hotels are VISA and Mastercard. Some establishments accept Diners Club, JCB and American Express cards. The credit card is used to guarantee your reservation. No debit will be made online except for special offers, in immediate prepayment.

Best Price
Guaranteed

You won't find cheaper ! On brithotel.com, we strive to offer you a cheaper rate than on other booking websites.

Availabilities
In real time

All the pricing and availability information presented on our website is updated in real time. This way you have the guarantee of availability at the time of your reservation.

Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

Newsletter
Subscribe to our Newsletter and receive all our information :
Social Networks
Find us on :
Sitemap | Creation Atout-Graph

At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.